How can we help you?

New or Returning Patient or Client for Private Appointment
Click here to contact us about starting physical therapy treatment, clinical wellness, or Pilates private or duet sessions.
Click below to receive a call back and/or email to discuss our services and to help get you on our schedule.

Current Client or Patient (for Privates or Duets)
It's typically best to directly communicate with your practitioner or teacher if you need to request or change an appointment time.
You can also log into the JaneApp to see your list of your currently scheduled appointments/classes, balances you may owe, and you can print out receipts as needed from our JaneApp Patient Portal.

Group Pilates Classes
At this time, you'll need to contact us to let us know what classes you're interested in and we can help make suggestions as to which classes have space. Priority for classes are for those who have been taken any given class/class time the longest.
That said, you can sometimes "sneak" into a class that had some last minute openings and these will show up on our JANEApp Class Schedule.
Choose between our 50 min Apparatus or our 25 min eXpress Apparatus classes.

Remote Video Private Sessions
All of our ProBalance® practitioners are able to offer virtual Pilates wellness sessions and our physical therapists are also able to offer Telehealth sessions when needed.
It is typically recommended to have your initial session in person (though not always necessary).

Contact Us Securely
We are happy to answer any questions you might have about our services or to help you make an appointment. Please let us know whether you prefer an email or a phone call and we’ll get back to you as soon as possible…usually same day, but at the longest within 2 business days.
Telephone: +1 (510) 523-1900
eFax: +1 (510) 523-1900
*Please do not call or fax if soliciting.
Get Directions
The ProBalance® PT Clinic & Pilates Studio is located in the Venture Commerce Center at the north corner of Harbor Bay Parkway and North Loop Road. Our Location is conveniently located 5 minutes away from the Oakland Airport and easily reached from San Francisco utilizing the Harbor Bay Ferry and Shuttle Service during weekday commute hours.
2213 Harbor Bay Parkway
Alameda, CA 94502
PH: 510-523-1900
eFax: 510-523-1900
Driving Directions from Berkeley or SF
Driving Directions from the South Bay or San Mateo Bridge
Create/Connect Your In-Studio Account on JaneApp
We have recently converted our software systems from software MindBody Online (MBO) to the Jane App for scheduling, billing, and charting. This transition started after November 27, 2024. As a courtesy, we are extending packages that were purchased after 2020 for one final time if you came to ProBalance anytime after January 2020.
**IMPORTANT: For existing customers prior to November 27, 2024, you were sent a "welcome email" to populate your JANE profile to prevent duplicate accounts.
If you would like us to re-send you the welcome email to check if you have unused packages, make sure to contact us above as they will expire this year.
WATCH THE VIDEO: Navigating our new JANE system