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Contact Us Securely

We are happy to answer any questions you might have about our services or to help you make an appointment. Please let us know whether you prefer an email or a phone call and we’ll get back to you as soon as possible…usually same day, but at the longest within 2 business days.
Telephone: +1 (510) 523-1900

eFax: +1 (510) 523-1900

*Please do not call or fax if soliciting.

CLICK HERE: SECURE, Paubox Encrypted Email Contact Form For the Quickest Response

Get Directions

The ProBalance® PT Clinic & Pilates Studio is located in the Venture Commerce Center at the north corner of Harbor Bay Parkway and North Loop Road. Our Location is conveniently located 5 minutes away from the Oakland Airport and easily reached from San Francisco utilizing the Harbor Bay Ferry and Shuttle Service during weekday commute hours.

2213 Harbor Bay Parkway
Alameda, CA  94502

PH:  510-523-1900
eFax:  510-523-1900

Create/Connect Your In-Studio Account on JaneApp

We converted our software systems from software MindBody Online (MBO) to the Jane App for scheduling, billing, and charting.  This transition started after November 27, 2024.  As a courtesy (and due to disruptions from COVID), we extended ALL unused packages that were purchased after 2020 for one final time if you came to ProBalance anytime after January 2020 to expire in December 2025.  Note that we have expiration dates on all packages we sell.  Please check those closely (typically 6 months for classes and 12 months for privates/duets).

**IMPORTANT:  For existing customers prior to November 27, 2024, you were sent a "welcome email" to populate your JANE profile to prevent duplicate accounts and to check if you had any remaining visits with the email we had on file at the time. We will not re-extend expired visits for those who did not respond or have not been to our studio in over 12 months since Dec. 1, 2024.

If you would like us to re-send you the welcome email to check if you have unused packages, make sure to contact us above.   

WATCH THE VIDEO: Navigating our new JANE system